Privacy Policy

Effective Date: 07/10/2025
Last Updated: 07/15/2025

1. Introduction

Welcome to i9vi.com. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website and services. Our goal is to ensure transparency and maintain your trust by explaining your rights and our responsibilities under applicable data protection laws.

2. Information We Collect

We may collect the following types of information from users:

• Personal Information: Full name, email address, phone number, billing/shipping address, and other identifiers.

• Device Information: Browser type, IP address, operating system, device type, and settings.

• Usage Data: Pages visited, time spent on the site, interactions, referral sources, and technical diagnostics.

• Other Data: Any additional information you provide voluntarily through contact forms, support chats, or surveys.

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our services;

• Process transactions and manage user accounts;

• Personalize user experience and deliver relevant content;

• Conduct internal analytics and performance monitoring;

• Communicate with you regarding updates, support, and promotional offers (if applicable);

• Fulfill legal and regulatory obligations.

4. Data Sharing and Third Parties

We do not sell your personal data. However, we may share your information with trusted third parties in the following cases:

• Service Providers: To help us operate our website and deliver services (e.g., hosting, payment processors, analytics).

• Business Partners and Affiliates: Under strict confidentiality agreements, for collaborative services.

• Legal Compliance: If required by law, court order, or to protect our rights and safety.

All third-party processors are contractually obligated to protect your data and only use it for the intended purposes.

5. Data Security

We take data security seriously and implement multiple safeguards, including:

• SSL encryption for data in transit;

• Access control and authentication mechanisms;

• Regular security audits and system monitoring;

• Incident response and breach notification procedures.

Despite our efforts, no system is entirely immune to risks. We encourage users to protect their account credentials and report any suspicious activity.

6. User Choices and Rights

You have control over your personal information. You may:

• Access, update, or delete your personal data;

• Opt out of marketing communications;

• Disable cookies via your browser settings;

• Request data portability, restrictions, or objections to processing where applicable.

To exercise any of these rights, please contact us via the details below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies (such as web beacons) to:

• Analyze website traffic and usage patterns;

• Remember your preferences and login sessions;

• Provide targeted advertising (if enabled).

You may disable cookies in your browser settings, but some site features may not function properly as a result.

8. Third-Party Links

Our website may include links to third-party websites or services. Please note that this Privacy Policy applies only to i9vi.com, and we are not responsible for the privacy practices of external sites.

9. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill the purposes outlined in this policy;

• Comply with legal and regulatory requirements;

• Enforce our agreements and resolve disputes.

Data no longer required will be securely deleted or anonymized.

10. Legal Basis and Compliance

We process personal data based on:

• Your consent;

• Performance of a contract;

• Compliance with legal obligations;

• Legitimate interests (e.g., security, service improvement).

We comply with applicable privacy laws such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), among others.

11. Changes to This Privacy Policy

This Privacy Policy may be updated periodically. In case of significant changes, we will notify users via email or a notice on our website. We encourage you to review this page regularly.

12. Contact Us

For any questions, concerns, or requests related to privacy, please contact:

i9vi – Privacy Office
Email: contact@i9vi.com
Website: https://i9vi.com